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Gen-001-Q/Applied QMS: Core Processes in Practice

Gen-001-Q/Applied QMS: Core Processes in Practice

This training focuses on the practical application of selected ISO 9001:2015 processes within CATTS’s ISO 9001-compliant QMS. It is designed for process owners and managers and provides clear guidance on how to apply core quality requirements in everyday work.

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Responsible Mikolaj Kugler
Last Update 07/05/2025
Completion Time 12 hours 10 minutes
Members 111
  • INTRODUCTION
    1Lessons · 10 min
    • Welcome to the training
  • 1 - CUSTOMER FEEDBACK
    7Lessons · 3 hr 10 min
    • Surveys
    • Test Your Understanding: Surveys
      10 xp
    • Complaints
    • Test Your Understanding: Complaints
      10 xp
    • Compliments
    • Test Your Understanding: Compliments
      10 xp
    • Additional Feedback
  • 2 - NONCONFORMITIES
    2Lessons · 3 hr 20 min
    • Nonconformities
    • Test Your Understanding: Nonconformities
      10 xp
  • 3 - CONTINUAL IMPROVEMENT
    2Lessons · 40 min
    • Continual Improvement
    • Test Your Understanding: Continual Improvement
      10 xp
  • 4 - CONTROL OF DOCUMENTED INFORMATION
    2Lessons · 1 hr 30 min
    • Control of Documented Information
    • Test Your Understanding: Control of Documented Information
      10 xp
  • 5 - RISK AND OPPORTUNITY MANAGEMENT
    2Lessons · 1 hr 50 min
    • Risk and Opportunity Management
    • Test Your Understanding: Risks and Opportunities
      10 xp
  • 6 - CONTROL OF EXTERNAL PROVIDERS
    2Lessons · 1 hr 10 min
    • Control of External Providers
    • Test Your Understanding: External Providers
      10 xp
  • WRAPPING UP
    1Lessons · 20 min
    • Wrapping Up